Business
process management suite or (BPMS) is a methodical approach to constructing an
organization's workflow more operational, more proficient and more capable of
adapting to an ever-changing environment. It is a set of well-understood,
cohesive technologies which permit industries, governments and businesses to build
applications that combine models of new or present functions. It basically emphases
on refining corporate performance by managing and optimizing a company's
business procedures. It can thus be labelled as a "process optimization process."
One
remarkable characteristic of cultivating a process culture in the organization
is that process contributors are able to comprehend in what way their work
affects the value chain and value delivery to clients. This can help them visualize
how an end-to-end business process provides value to clients as well as how
business processes are interrelated. The higher the magnitude of transparency offered
by the BPMS approach, the more employees will be encouraged to comprehend how
to improve processes.
What
is a Business Process Repository – This warehouse can stock dynamic
collection of procedures and allow changes to them without the requirement to
manage each change yourself. The Business Process Management Suit can basically
be integrated with other software, where numerous applications are involved,
the interaction between the workflow and applications can be simplified through
BPMS. The business process repository can stock process models, procedures and
metadata about processes to enable re-use of process components.
Difference
between BPM and ERP
Basically
Business Process Management (BPM) is a practice while Enterprise Resource
Planning (ERP) is one of the numerous technologies that can support that
practice. The Beauty of BPMS is that you can manage processes across dissimilar
systems, applications and repositories outside the span of your ERP system. The
fundamental principal of BPMS is to focus on enhancing the efficiency of the current
business processes.
There
are few critical components of a BPM Suite:
- Process engine – is integrated into BPMS to manage effective automation. It is a medium for modeling and implementing process-based applications.
- Business analytics — it enables managers to detect business problems, trends and styles, and opportunities and respond accordingly.
- Content management — this manages unstructured data and information, enables storage of electronic documents, images, and other files.
- Collaboration tools — it helps to remove intra - and inter departmental communication barriers with the help of forums, dynamic workspaces, and message boards.
Technology
trends shaping Business Process Management
1. Big data
Big data is an intricate set of information, It is being used in diverse industries to target the right customers’ and make complicated predictions surrounding business decisions.
It can make procedures more competent, which would eventually improve profitability of the company as a whole.
Big Data is the new buzz word |
2. Cloud Computing
Cloud computing has been one of the biggest technological developments in recent years. Companies can stock large volume of data without having to purchase and store hard drives. This not only advances productivity, but also aids flexible working, which can help reduce costs for organizations in the long run.
Work from anyplace, anytime |
3. Mobile
The rise of the smartphone and the tablet computer businesses have drastically changed the approach in which they interact with those they are doing business with.
Mobile communication implies engaging with customers instantly |
4. Social Media
Social
media is extremely significant for businesses, exclusively those with
a customer-facing side.
Customers
are under the perception that social media is a key mean for them to contact
brands with reviews and complaints, and responding can be hugely favorable.
Is social media the leading thing to evolve from the internet? |
An
effective process implementation can help to streamline and improve
processes.
About the author:
Gurpreet Kaur Gaga is a consultant in Systems Plus Pvt. Ltd. Within Systems Plus, she actively contributes to the areas of Technology and Information Security. She can be contacted at: gurpreetkaur.gaga@spluspl.com
Gurpreet Kaur Gaga is a consultant in Systems Plus Pvt. Ltd. Within Systems Plus, she actively contributes to the areas of Technology and Information Security. She can be contacted at: gurpreetkaur.gaga@spluspl.com
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